Hédison remains the owner of its products until the full and final payment of the indicated sale price.
All products displayed on the website are accompanied by a description (details, price and reference). The items that you can find at a retailer are also present on our site. Some elements accompanying the products are not contractual. In case of error or omission, Hédison is not responsible.
You can select as many products as you wish, within the limit of available stocks. Hédison keeps you informed of the availability of its products until the order confirmation stage. However, if the ordered products are out of stock, you will quickly receive an email to be informed. You will then be able to cancel your order and get a refund if the amount has already been deducted.
Your chosen articles are automatically added to your basket. The basket can be modified at any time, before validation of the order.
Your order will be validated once your payment is accepted.
All our prices indicated on the website are in euros for Europe, all taxes included. They do not include shipping costs. The delivery rates are proposed to you during one of the stages of your order, before its validation.
Please note that prices can be modified at any time. Your items will be invoiced at the price displayed at the time of registration and payment of your order.
Return and refund
You have a period of 14 days after receipt of your order to change your mind or return a package that does not suit you. This return can be done against refund by bank transfer.
To know our return and refund policy, please consult this page.
Everyone is required to respect intellectual property rights.
The entire website is the exclusive property of the company Hédison. It is the only one who can exploit the intellectual property rights attached to this site. No reproduction, copy, sale or exploitation for commercial reasons can take place without our prior written authorization. Any use of the site, whether by downloading, transmission or personal and private use for non-commercial purposes is prohibited.
For any inconvenience related to the use of the Internet, computer viruses or qualified as force majeure, Hedison can not be held responsible.
Obligations of the customer
As a customer, you must be at least 18 years old to place an order on our website.
For your order to be made in good conditions, you must provide us with the necessary information requested (name, first name, postal address, email address, phone number). Without this information, we cannot guarantee delivery of your ordered items.
You can update your information at any time in your Hédison customer account. If you have placed an order and have subsequently changed any of the information in your customer area, the order will take into account the information recorded before validation. However, if you need to make a change in your information once your order has been placed, contact us quickly at firstname.lastname@example.org to keep us informed.
Legal guarantees of conformity
Article L211-4 of the Consumer Code
The seller is obliged to deliver goods in conformity with the contract and is responsible for any defects in conformity existing at the time of delivery. He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation when the latter has been put at his charge by the contract or has been carried out under his responsibility.
Article L211-5 of the Consumer Code
To be in conformity with the contract, the good must :
Be fit for the purpose usually expected of similar goods and, where appropriate :
correspond to the description given by the seller and have the qualities that the seller has presented to the buyer in the form of a sample or model;
have the qualities that a buyer may legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling.
Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and that the latter has accepted.
Article L211-12 of the Consumer Code
The action resulting from the defect of conformity is prescribed by two years as from the delivery of the good.
Warranty against hidden defects
Article 1641 of the French Civil Code
The seller is bound by the warranty for latent defects in the thing sold which render it unfit for the purpose for which it was intended, or which so diminish that purpose that the buyer would not have purchased it, or would have paid a lesser price for it, if he had known of them.
Article 1648 of the Civil Code
The action resulting from redhibitory defects must be brought by the buyer within two years of the discovery of the defect. In the case provided for in Article 1642-1, the action must be brought, under penalty of foreclosure, within one year from the date on which the seller may be relieved of the defects or apparent lack of conformity.
Article 1642-1 of the Civil Code
There shall be no need to rescind the contract or reduce the price if the seller undertakes to repair the defect.